Privacy Policy

How we handle your personal data.

Last updated: 13 July 2026.

Data we collect

When you send an availability request, we collect the information you provide in the form: name, email address, check-in and checkout dates, number and type of guests, message, and the technical anti-spam field used by Netlify Forms.

If you contact us by WhatsApp or email, we receive the contact details and message content you choose to send through those services.

We use Plausible Analytics to collect aggregate website statistics, such as page views, traffic sources, device type and key actions on the site. The Google Tag for Google Analytics 4 may load in Consent Mode with analytics storage denied. Google Analytics measurement and booking enquiry conversion events are enabled only if you consent to analytics.

Why we use it

• To answer availability, price and booking enquiries.
• To manage direct booking communications before and after a stay.
• To prevent spam and keep the website secure.
• To remember privacy choices on this website.
• To understand whether the website reaches the right guests and improves direct booking enquiries.

Legal bases

We process booking enquiries because it is necessary to respond to your request before entering into a possible booking contract. We use anti-spam, security processing and cookie-free aggregate Plausible statistics based on our legitimate interest in operating and improving the website. We store privacy choices because it is necessary to remember your consent decision. Optional analytics measurement in Google Analytics 4 and the embedded Google Map rely on your consent. The Google Tag may process consent-state signals with analytics storage denied so the site can respect your analytics choice.

Service providers

The website is hosted and the form is processed by Netlify. Availability data may be checked through an Airbnb calendar feed configured privately in Netlify. Website analytics are provided by Plausible Analytics and Google Analytics 4 through Google Tag Consent Mode. Google may receive technical consent-mode signals before analytics consent; Google Analytics measurement and analytics cookies are enabled only if you consent to analytics. If you choose to load the embedded map, Google Maps may receive technical information such as your IP address and browser details. If you use WhatsApp, Facebook, Instagram, Google Maps or email links, those services process your data under their own policies.

Retention

Booking request data is kept for up to 24 months, unless a longer period is required to manage an active booking, comply with legal obligations, resolve disputes or protect legal claims. Privacy choices are stored in your browser until you clear site data or change the choice. Analytics reports are retained in the analytics providers' dashboards according to their account settings.

Your rights

Under the GDPR, you may request access, rectification, erasure, restriction, portability or objection where applicable. You may also withdraw consent for optional analytics and external services at any time through the privacy choices link in the site footer.

You can contact us at apartmentspe@gmail.com. You also have the right to lodge a complaint with the Portuguese data protection authority, CNPD.

International transfers

Some providers, including Google, Meta, WhatsApp, Airbnb, Plausible Analytics or Netlify, may process data outside the European Economic Area. Where applicable, those providers are responsible for using appropriate transfer mechanisms for their processing.